At Cembre S.p.A., we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with our website lacasadicembre.com or engage with our services.
This Privacy Policy complies with the European Union’s General Data Protection Regulation (GDPR) and applicable national legislation.
Cembre S.p.A. is the owner and data controller of lacasadicembre.com, and this policy applies to the following categories of individuals:
Customers and buyers
Potential customers
Website users
Suppliers and business partners
We only collect and process personal data for legitimate, clearly defined purposes. The legal basis for each activity is outlined below, along with the relevant retention periods.
We may collect your data when you:
Contact us for support or product information
Place an order through our site
Subscribe to newsletters or marketing communications
Participate in surveys or promotions
Interact with our customer service team
Use our website (cookies and analytics – see our [Cookie Policy])
If You Are a Buyer
| Purpose | Data Collected | Legal Basis | Retention |
|---|---|---|---|
| Order fulfillment | Name, address, email, phone, company, VAT number | Contract | 5 years |
| Order-related communication | Same as above | Contract | 5 years |
| Newsletters | Name, email | Legal obligation | Until withdrawal |
| Personalized marketing | Name, email, preferences | Consent | Until withdrawal |
| General marketing | Profile data | Consent | Until withdrawal |
| Customer feedback surveys | Name, email, responses | Legitimate interest | 1 year |
| Statistics | Aggregated non-identifiable data | Legitimate interest | 1 year |
| Legal claims | Data as needed | Legal obligation | As required by law |
If You Are a Website Visitor or Prospect
| Purpose | Data Collected | Legal Basis | Retention |
|---|---|---|---|
| Newsletter signup | Name, email | Consent | Until withdrawal |
| Marketing & profiling | Name, email, preferences | Consent | Until withdrawal |
| Responding to inquiries | Name, email or phone | Legitimate interest | 3 months |
| Feedback surveys | Name, email, answers | Legitimate interest | 1 year |
| Website analytics | Aggregated data | Legitimate interest | 1 year |
| Website security | IP address | Legitimate interest | 1 year |
| Legal claims | Data as needed | Legal obligation | As required by law |
We do not sell your personal information. However, your data may be shared under controlled circumstances:
With trusted third parties (e.g., couriers, payment processors, IT support) solely for service delivery
When required by law or to protect our legal interests
With internal staff or external collaborators under strict confidentiality and data protection obligations
All third-party partners are required to process your data only as instructed and in full compliance with data protection regulations.
We implement strong security protocols to ensure your data is protected, including:
Encryption and secure access
Regular system updates
Staff training on data handling
Internal audits and monitoring procedures
While no system is immune to risks, we are committed to continuous improvement in data security.
You have the following rights regarding your personal data:
Access – Request a copy of your data
Correction – Fix any inaccurate information
Restriction – Temporarily limit processing
Deletion – Request erasure of your data
Portability – Receive your data in a structured format
Objection – Opt-out of certain processing, such as direct marketing
To exercise any of your rights, please contact us:
Cembre S.p.A.
Via Serenissima, 9
25135 Brescia, Italy
Email: info@lacasadicembre.com
VAT: IT00541390175
Please note: refusing to provide some types of data may limit access to certain services or features.
We may update this Privacy Policy to reflect changes in our services, legal obligations, or technologies. The latest version will always be published at lacasadicembre.com. In cases of significant changes, we will inform you directly or seek renewed consent if required.